Nosy Neighbours?
No Problem.

Thanks to discreet plain packaging. your are the only person excited about the contents of your Rosvibe box.

Your privacy is our top priority

With our subtle packaging, you can shop with us knowing your discretion is assured. Our plain and unmarked packaging ensures that only you will know what delights await inside.

Delivery times to different areas

*During peak seasons and promotional sales. delivery might take a little longer.

Packaging confidentiality

When shipping, we wrap the items in foam padding and place them in an opaque packaging bag to prevent damage.

customer services

Most items are shipped within 48 hours.

If it is a pre-order item, our customer service will contact you.

Information confidentiality

Neither "Rosvibe" nor our logo will appear anywhere on the outside of the package.The only things on the package are the shipping labelsand other logistics stickers.

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More delivery FAQs

Shipping & Warehouse

1. Shipping from warehouse in California or New Jersey depending on inventory and shipping address. The logistics company will be USPS or UPS (cannot be specified).

2. The UK and German warehouses primarily serve local customers (some of the products).

3. The China warehouse is primarily used for emergency out-of-stock shipments.

Order Processing Time

After receiving your order, the product in your order will be shipped within 24h-48h, except for weekends, holidays and special circumstances such as out of stock.

Normally, after we ship the package, you will receive it about 6-50 days later.

Delivery markets vary by region, see details

Return & Refund

1. If you want to cancel the order, please contact the customer service in time (at least within 24h). Once the package has been shipped, the order cannot be canceled (except for refusing the package).

2. You have the right to return an unopened product in its original packaging within 90 days for any reason. (Return shipping costs are at your expense)

Out of stock or pre-sold

If you have ordered a product that is out of stock or on pre-sale, please contact us (Support@rosvibe.com) to find out the estimated shipping time or ask for solutions.

Without any sex words on it

There are no markings on the back or side of your shipment. The only markings are your address label on the front, which appears as below, and a courier sticker depending on the service used.